Georgetown University

Employee Commendation/Complaint Process

The Georgetown University Department of Public Safety (DPS) seeks to develop a positive and lasting relationship with the University community. In the spirit of the University's Jesuit tradition that emphasizes respect and dignity for the individual, DPS officers strive to provide competent and courteous police services that are critical to the achievement of the Department's overall mission for a safe, secure, and enjoyable community in which to live, study and work.

The integrity of DPS is dependent on the ethical behavior of each employee. All members of the University community shall be treated in a courteous, respectful, and professional manner as recipients of varied police services. The Department of Public Safety does not tolerate any employee who engages in unprofessional conduct toward any member of the University community.

Persons who feel they have been subjected to unprofessional conduct, misuse of force, or breach of individual rights are encouraged to bring these matters directly to the attention of the Director of Public Safety. Also, those who feel that a Department employee has performed exemplary service should feel free to submit a favorable report to DPS.

How to file a commendation or complaint

You may submit a commendation or complaint about Department of Public Safety personnel or provide other feedback about the university's safety operations online or in the following ways:

In Person – visit the Department of Public Safety in Village C West

  • By Phone – call (202) 687-4343
  • By Fax – fill out the online form and fax it to (202) 687-8160
  • By Mail – fill out the online form and mail it to:

    Director, Department of Public Safety
    Georgetown University
    37th and O Streets, NW
    Village C, West Wing
    Washington, D.C. 20057